Medical Office Administrator

Be career-ready in less than one year and explore employment in hospitals, hospices, physicians’ offices, dental offices, medical clinics and more!

Our Medical Office Administrator (MOA) diploma program equips you with the essential skills and knowledge to become an integral part of any medical or dental office. As an MOA, you’ll play a key role in ensuring smooth operations, enhancing patient experiences, supporting healthcare providers, and maintaining accurate records. Since you’re often the first point of contact, whether in person or over the phone, our program places a strong emphasis on exceptional communication and administrative expertise—the vital skills that ensure an office runs efficiently and professionally.

In this program, you’ll gain hands-on experience with medical office software to manage records, insurance forms, and medical billing (including WSIB), while learning to streamline office procedures and workflows. You’ll also study medical terminology and transcription, ensuring you can accurately transcribe doctors’ notes, diagnoses, and treatments, while effectively communicating with healthcare professionals and maintaining up-to-date medical records. Additionally, you’ll be trained to handle key administrative duties, including inventory control, patient intake, and appointment scheduling. Upon completion, you’ll be equipped to pursue a variety of roles, such as medical office administrator, hospital records administrator, healthcare receptionist, medical billing specialist, and more.